Shipping Policy
We aim to deliver your order as quickly and efficiently as possible. Below are the details of our shipping options:
Standard Shipping
- Delivery Time: 5-8 business days
Priority Shipping
- Delivery Time: 2 business days (Monday- Friday)
- Processing Time: Orders are typically processed within 24 hours of purchase, excluding weekends and holidays.
Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery. If you don’t receive an email please contact us and we will resend it.
Shipping Issues
If there are any issues or delays with your delivery, please contact us.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues.
Pinkys Creations is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly . Any lost, stolen, or damaged packages must be reported as a claim to USPS.